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Are You Paying Too Much For Your PMS?
May 27, 2024
Installing and operating a Property Management System (PMS) is essential for every accommodation business.
However, as operating costs continue to rise, property owners and managers need to evaluate that they are getting the most out of every expenditure, including their PMS. What factors need to be considered when evaluating the cost of your PMS?
ARE YOU PAYING FOR A LEXUS WHEN ALL YOU NEED IS A CAMRY?
Sure, a luxury car might be "top of the range" and be considered the best car on the market, but if you only need a car to go from A to B, is all you really need a Camry? The same goes for your PMS.
Some "top of the range" PMS's are designed for multiple industries. They might contain all the bells and whistles, and everything that opens and shuts, but do you really need all of those modules? Are you paying for features you're not using? Are you paying for each terminal or user that needs access to the system? Could you use a smaller, more functional system best suited to your industry? Giving you all the standard and advanced features you need, but is much cheaper?
CAN YOUR PMS GENERATE YOU MORE REVENUE?
While some might regard a PMS as simply somewhere to store your bookings, the reality is that your PMS can do (and should do) much more than that. Your PMS can generate you revenue! How?
1. Via Online bookings
Having an active "Book Now" button on your website connected to your PMS will increase your revenue!
Many RezExpert clients report that their booking volume increases from anywhere between 30 - 50% once they switch to online bookings, and 80-90% of total bookings thereafter are received online.
Your PMS can also incorporate a channel manager, which connects your online travel agent bookings (such as Airbnb, booking . com, and Expedia) to your reservation grid - another option to increase your revenue, while saving staff considerable time with added administration tasks.
2. Marketing Module
Your PMS should include an inbuilt marketing module that enables you to communicate with your guest database. You have years' worth of your guest's contact details, they've given you permission to contact them - use it to increase your revenue!
Send text messages and automatic marketing emails to your past and current guest list advertising your upcoming events, season specials or any new attractions. Watch the increased bookings (and revenue) roll in!
3. Booking Fee
Introducing a small "Booking" or "Administration" fee onto any booking received can offset any costs incurred from operating a PMS, making your PMS cost-neutral. Similar fees can be added for credit card transactions, further reducing your operating costs and negating any high commission fees.
DO YOU RECEIVE THE SUPPORT AND SERVICE YOU REQUIRE?
Does your PMS provider give you initial training to your staff to use the system correctly, and then follow that up with access to free help desk support?
Is this support restricted or additionally charged? Do you deal with the same team who knows you and your business, or is it a foreign support person who treats you like a number and makes you explain the same thing repeatedly?
RezExpert is one of the most cost-effective PMS's available. It will increase your revenue, is easy to use, and will save you time via increased productivity and increased interactions with your guests. With included online booking interfaces, channel management, and marketing tools, our help desk offers the best free support in the industry!
For more information about RezExpert, get in touch with our team by calling us on
+1 (888)-777-0602
or by filling out the form below.
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campground podcast
Advanced Packaging Module 
Throughout a cost of living crisis, “tightening the belt” is something all of us do in every aspect of life - especially if you’re running an accommodation business such as a Campground or RV Park.
While some might regard a Property Management System (PMS) as simply somewhere to locate and manage your bookings, the reality is that your PMS can do (and should do) much more than that.
Having guests book their stays online is now the most popular and convenient way to receive and manage bookings.
Your property has it's own distinctive look, doesn't it? Whether it's a beachside resort, rainforest retreat, rustic farm getaway or anything in between, it's that look that your guests remember you by.
In the fast-paced world of the hospitality and accommodation industry, effective communication with guests is key to success.
More Bookings, Less Hassle
Discover the benefits of implementing a booking system in your business. From increased efficiency to improved customer satisfaction, learn how a booking system can transform your operations.
In today's rapidly evolving accommodation industry, an effective revenue management strategy is more than a luxury—it's a necessity. If you're in the hospitality business, you'll understand the challenge of optimizing room rates while maintaining high occupancy levels. This balance can be hard to achieve, especially during peak seasons. However, a solution is at hand with RezExpert's innovative feature—the Dynamic Rate Plan Manager. A Personal Assistant for Your Revenue Management The Rate Plan Manager acts as your very own personal assistant, continually monitoring your property's occupancy and dynamically adjusting room rates. This ensures you're not just keeping up with market fluctuations, but also maximizing your revenue potential at every opportunity. Dynamic Pricing—A Revenue Game-Changer One of the standout features of the Rate Plan Manager is dynamic pricing. In high-demand periods, it automatically increases room rates, helping you maximize revenue. Conversely, during quieter periods, it lowers rates to attract more bookings. The power of dynamic pricing lies in its ability to respond in real-time to changes in demand. Visualize Your Occupancy and Inventory Rate Plan Manager provides a visual representation of your occupancy, using a color-coded system for easy interpretation. It also offers a detailed inventory view for each unit type, equipping you with the necessary information to make informed, data-driven decisions with confidence. Customization at Your Fingertips The customization capability of the Rate Plan Manager is unparalleled. You can define your rate plans, adjust occupancy percentages, and even choose your preferred rounding method for rates. This level of control allows you to tailor your revenue management strategy to best suit your business's unique needs. Navigate the Peak Season with Ease Imagine the busiest time of the season, where your property is bustling with guests. Instead of being caught up in the whirlwind of managing guests and adjusting room rates, the Rate Plan Manager can handle the latter for you. While you focus on offering exceptional guest experiences, the Rate Plan Manager ensures your rates are optimizing in real-time. The Dynamic Rate Plan Manager, an integral part of RezExpert's reservation management software, is a significant asset for accommodation providers. Its ability to balance dynamic pricing, inventory management, and detailed analytics offers a comprehensive solution for your revenue management needs. Take the step towards smarter revenue management with the RezExpert's Rate Plan Manager. Empower your business to maximize potential, improve efficiency, and create a more strategic approach to pricing. Are you ready to revolutionize your revenue strategy? Contact us for a personalized demo and start your journey with RezExpert's Dynamic Rate Plan Manager. With this intelligent tool by your side, the world of optimized revenue management awaits. Discover the future of revenue management today with RezExpert, your partner in maximizing potential and profitability.
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