OUR MODULES

Set up and manage your resort rate plans from the rate plan manager.

Track the completion of documents when a sale is closed.

Set up commissions for bookings based on bookings made.

RezExpert Down-To-The-Minute module allows any establishment to book time increments per day. Essential for spas, golf tee times, tennis court rental, tours, boat and Kayak rentals or anything that requires an appointment.

The appointment module still utilizes the unique grid interface within RezExpert. Reservations can have a unique color code to signify the various statuses of a reservation (paid, no payment or partially paid, etc). You can set unlimited time slots and assign employees to time slots for easy management of appointments.

​The mapping module provides a unique bookable graphical interface of your resort. Easily view adjoining or nearby units on a complete map of your property. The interactive bookable map can be used for the online booking interface and/or at the front desk to easily view available units for the desired date range, booking directly through the map by clicking on the available unit.

Setup meters (electric, Gas, water etc.) and assign to the associated units. Apply meter readings in bulk for a batch or to individual reservations to generate the meter charges to either the client’s account or directly on to the reservation.

Generate meter walk sheets and calculate readings automatically for a seamless billing policy run. These meter batches can be printed in bulk.

Manage and track all of your channel bookings from the Channel manager. Third party booking portals can be configured using this interface so that reservations are automatically downloaded into RezExpert.

RezExpert connects to Siteminder Channel management allowing our user base to access dozens of travel agents, wholesalers and third party booking sites like Expedia, Travelocity, etc.

RezExpert also connects to TXA. Tourism Exchange Australia will boost your online profile and bookings, helping you to increase bookings and profits, drive down the cost of distribution and many other benefits. Join the thousands of businesses,like yours, who are connected to TXA.

Use the Channel tracking software to increase visibility across multiple channels. Use the enhanced channel audit tool to manage and track all of your channel reservations in one easy to use interface.

RezExpert has a feature rich accounting layer. Each client, corporate client and property within the system can have payable and receivable accounts. Property and corporate wide reports can be generated for any account type for instant revenue forecasts.

Payable and Receivable accounts are particularly important for Timeshare or Owner management for keeping track of transactions, monthly billing and payment of dues. Escrow accounts can also be tracked and managed from the RezExpert accounting layer.

Mass print check-in forms, custom Single Reservation reports, billing batches and lots more with RezExpert.

RezExpert has the most advanced color coded grid in the world. The color coding on the grid helps identify specific information regarding that reservation.

RezExpert integrates seamlessly with cost effective, powerful Point of Sale systems, iConnect (compatible with Shift4 only) and Epos Now. Easily post Food and Beverage charges, Gift shop sales to bookings.

Integrated online reservations are a must in any modern reservation system. Real-time availability and a choice of booking interfaces are part of the RezExpert system. Choose from Map view, two week view, monthly view or unit type list when you configure the online reservation interface in RezExpert.

With RezExpert, Members, Wholesalers, Travel Agents and Owners can login online and view their reservation details based on the level of access resort managers grant them, allowing them to make reservations.

RezExpert has an extensive housekeeping module. The housekeeping module allows you to set unlimited amounts of tasks per department or person. These tasks can be easily monitored and assigned by managers. When the task is complete employees can easily mark the task as complete or assign the task to another member of staff based on the access level the employee is set at.

There is also an automated clean feature that displays on the reservation grid. When a reservation is checked out the unit number field turns red to warn the receptionist not to check anyone into the room until it is marked as clean by housekeeping.

RezExpert allows you to assign unlimited amounts of notes and tasks to a guest. Every time an email is sent or received, a phone call is made or received, a detailed note should be added to the guest’s record. Set a task for employees into the future i.e. “Call Mrs Jones to remind her of the outstanding deposit on her reservation” Set the date this task needs to be completed.

Upload & display pet images and PDF documents like vaccination history & breed certificates to the Pet/Owners Master record for quick identification reference.

Create your own Custom fields to record essential information. This data can also be used to create and print off custom pet cards for each booking.