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OUR MODULES

Here Is Our List of Features

OUR MODULES
RezExpert Maintenance Module
Maintenance Module
RezExpert allows businesses to setup customized electronic maintenance checklists, incorporates real-time task management and monitoring and even tracks task completion time down to the minute.
RezExpert Mobile App Mobile
Mobile App
The RezExpert eGuestConnect App is a fully branded App for your resort or resort network for a fraction of the cost of an App of this nature would usually cost.
RezExpert Ticketing Module
Ticketing
The RezExpert Ticketing Module is highly customizable and allows businesses to sell tickets and registration. Guests can buy tickets online, separately and also with their reservation.
Maintenance Module
RezExpert allows businesses to setup customized electronic maintenance checklists, incorporates real-time task management and monitoring and even tracks task completion time down to the minute.
Mobile App
The RezExpert eGuestConnect App is a fully branded App for your resort or resort network for a fraction of the cost of an App of this nature would usually cost.
Ticketing
The RezExpert Ticketing Module is highly customizable and allows businesses to sell tickets and registration. Guests can buy tickets online, separately and also with their reservation.
RezExpert Promo Codes Module
Promo Codes
The Promo code module allows for the creation of codes for different specials and promotions. Guests and operators can enter the provided promo code and automatically be offered specific promotional rates/specials.
RezExpert Reputation Management Module
Reputation Management
With the RezExpert internal reputation manager you can setup unlimited areas within your resort where the guest can leave a review, automatically keeping track of your client reviews internally, as they happen.
RezExpert Timeshare Management Module
Timeshare Management
RezExpert Timeshare Management Module enables timeshare properties to not only administer the management of the purchase of the timeshare week with Escrow Management, but also facilitate the regular reservation taking for a timeshare campground or RV resort.
RezExpert Credit Card Processing Module
Credit Card Processing
RexExpert facilitates PCI Compliant payments through its Credit Card module. With the introduction of PCI compliance in 2010, RezExpert has met the ongoing modifications and further requirements via credit card processors, ISOs and Gateways.
RezExpert Automated Emails Module
Automated Emails
Automated emails are a must for instant, personalized communication with a property owner. In RezExpert the automated emails can be setup down to the unit type and preset to be sent based on date range. Great for reminding owners or residents of offers and events or the latest updates.
RezExpert Document Management System Module
Document Management System
RezExpert has a powerful document management module. Marina management organizations can upload documents and associate them to either the manager or room. Documents that can be uploaded include PDFs and images.

RezExpert Dynamic Pates Module
Dynamic Rates
The RezExpert rate engine dynamically allows you to charge by dog size, breed, length of stay and services. Managers can define their bookable weekends, Fri - Mon, Sat - Sun, Fri - Sun and any combination in between. These defined weekends can also be changed for any date range making it very flexible. 
RezExpert Access Control Module
Access Control
Integrating RezExpert with access control systems has been critical for some of our users. This allows control of electronic room keys and access gate controls from within the RezExpert software. The keys or access PIN’s will automatically be valid on check in and expire on check out.
RezExpert Occupancy Logs Module
Occupancy Logs
Know who is onsite at any time with accurate occupancy logs. Even if a contractor books blocks of rooms and rotates workers through over a period of time. The occupancy log allows you to know exactly who is onsite and when.

Promo Codes
The Promo code module allows for the creation of codes for different specials and promotions. Guests and operators can enter the provided promo code and automatically be offered specific promotional rates/specials.
Reputation Management
With the RezExpert internal reputation manager you can setup unlimited areas within your resort where the guest can leave a review, automatically keeping track of your client reviews internally, as they happen.
Timeshare Management
RezExpert Timeshare Management Module enables timeshare properties to not only administer the management of the purchase of the timeshare week with Escrow Management, but also facilitate the regular reservation taking for a timeshare campground or RV resort.

Additional Modules

Additional Modules

  • Night Audit

    Manually apply daily charges to reservations.

  • Calling Accounting

    Manage and bill calls from rooms.

  • Waiting List

    Create a Waiting List for clients who wish to make a reservation with no requested inventory available.

  • Dynamic Pricing

    RezExpert has a unique dynamic pricing module. Managers can define their resorts weekends, Fri - Mon, Sat - Sun, Fri - Sun and any combination in between. These defined weekends can also be changed for any date range making it very flexible. When these weekends are set, rates can be applied once which filters through the system for the associated time periods to apply the appropriate rates. Longer weekends can be defined for those special holiday times such as Thanksgiving, Christmas and 4th July.


    The dynamic pricing module also caters for multiple rates within a given week based on resort preferences for daily, weekly, monthly and long term stays.


    RezExpert also provides the traditional dynamic pricing based on occupancy and daily rates. Rates adjust automatically based on the occupancy level of the resort at the time of booking. The price adjustment thresholds can be set by operators in the rate plan manager area of the software.

  • Owner Revenue Share

    The owner revenue sharing module automatically calculates and transfers owner generated revenue to the owners account. Setup the percentages required, assign owners to units and add additional charges to the owners accounts when necessary.


    The owners’ module also allows for unlimited document and image uploads to the unit and owner. Upload insurance documents, lease agreements, etc.

  • Membership Management

    RezExpert incorporates a robust membership management tool. You can track members, assign unique member numbers, assign a specific set of rules that apply to only certain memberships or to all memberships. If some 


    owners have different privileges to others they can be assigned different membership levels and get access to different rates inventory types, times and much more. Or they can all be one membership level with the same privileges.

  • Credit Card Vault

    No Payment is taken at time of creation. Credit Card details are entered and securely stored in the Credit Card Vault for future recall and processing via your local EFTPOS terminal.

  • Strata Online Access

    Strata clients can login to a special rentals account online. The areas that strata clients can access are controlled from the business setup interfaces. If enabled they can view historical information, their strata accounts (and make payments on to their account). They can also access any legal documentation etc. that have been uploaded for them by the strata corporation.

  • Rate Plan Manager

    Set up and manage your resort rate plans from the rate plan manager.

  • Escrow Management

    Track the completion of documents when a sale is closed.

  • Employee Commissions

    Set up commissions for bookings based on bookings made.

  • Down to the Minute

    RezExpert Down-To-The-Minute module allows any establishment to book time increments per day. Essential for spas, golf tee times, tennis court rental, tours, boat and Kayak rentals or anything that requires an appointment.


    The appointment module still utilizes the unique grid interface within RezExpert. Reservations can have a unique color code to signify the various statuses of a reservation (paid, no payment or partially paid, etc). You can set unlimited time slots and assign employees to time slots for easy management of appointments.

  • Map Reservations

    ​The mapping module provides a unique bookable graphical interface of your resort. Easily view adjoining or nearby units on a complete map of your property. The interactive bookable map can be used for the online booking interface and/or at the front desk to easily view available units for the desired date range, booking directly through the map by clicking on the available unit.

  • Meters

    Setup meters (electric, Gas, water etc.) and assign to the associated units. Apply meter readings in bulk for a batch or to individual reservations to generate the meter charges to either the client’s account or directly on to the reservation.


    Generate meter walk sheets and calculate readings automatically for a seamless billing policy run. These meter batches can be printed in bulk.

  • Channel Management

    Manage and track all of your channel bookings from the Channel manager. Third party booking portals can be configured using this interface so that reservations are automatically downloaded into RezExpert.


    RezExpert connects to Siteminder Channel management allowing our user base to access dozens of travel agents, wholesalers and third party booking sites like Expedia, Travelocity, etc.


    RezExpert also connects to TXA. Tourism Exchange Australia will boost your online profile and bookings, helping you to increase bookings and profits, drive down the cost of distribution and many other benefits. Join the thousands of businesses,like yours, who are connected to TXA.


    Use the Channel tracking software to increase visibility across multiple channels. Use the enhanced channel audit tool to manage and track all of your channel reservations in one easy to use interface.

  • Unique Accounts

    RezExpert has a feature rich accounting layer. Each client, corporate client and property within the system can have payable and receivable accounts. Property and corporate wide reports can be generated for any account type for instant revenue forecasts.


    Payable and Receivable accounts are particularly important for Timeshare or Owner management for keeping track of transactions, monthly billing and payment of dues. Escrow accounts can also be tracked and managed from the RezExpert accounting layer.

  • Batch Printing

    Mass print check-in forms, custom Single Reservation reports, billing batches and lots more with RezExpert.

  • Alerts

    RezExpert has the most advanced color coded grid in the world. The color coding on the grid helps identify specific information regarding that reservation.

  • POS (Point of Sale)

    RezExpert integrates seamlessly with cost effective, powerful Point of Sale systems, iConnect (compatible with Shift4 only) and Epos Now. Easily post Food and Beverage charges, Gift shop sales to bookings.

  • Online Booking

    Integrated online reservations are a must in any modern reservation system. Real-time availability and a choice of booking interfaces are part of the RezExpert system. Choose from Map view, two week view, monthly view or unit type list when you configure the online reservation interface in RezExpert.


    With RezExpert, Members, Wholesalers, Travel Agents and Owners can login online and view their reservation details based on the level of access resort managers grant them, allowing them to make reservations.

  • Housekeeping

    RezExpert has an extensive housekeeping module. The housekeeping module allows you to set unlimited amounts of tasks per department or person. These tasks can be easily monitored and assigned by managers. When the task is complete employees can easily mark the task as complete or assign the task to another member of staff based on the access level the employee is set at.


    There is also an automated clean feature that displays on the reservation grid. When a reservation is checked out the unit number field turns red to warn the receptionist not to check anyone into the room until it is marked as clean by housekeeping.

  • Task and Notes

    RezExpert allows you to assign unlimited amounts of notes and tasks to a guest. Every time an email is sent or received, a phone call is made or received, a detailed note should be added to the guest’s record. Set a task for employees into the future i.e. “Call Mrs Jones to remind her of the outstanding deposit on her reservation” Set the date this task needs to be completed.

  • Pet Management

    Upload & display pet images and PDF documents like vaccination history & breed certificates to the Pet/Owners Master record for quick identification reference.


    Create your own Custom fields to record essential information. This data can also be used to create and print off custom pet cards for each booking.


  • Night Audit

    Manually apply daily charges to reservations.

  • Calling Account

    Manage and bill calls from rooms.

  • Waiting List

    Create a Waiting List for clients who wish to make a reservation with no requested inventory available.

  • Rate Plan Manager

    Set up and manage your resort rate plans from the rate plan manager.

  • Escrow Management

    Track the completion of documents when a sale is closed.

  • Employee Commissions

    Set up commissions for bookings based on bookings made.

  • Batch Printing

    Mass print check-in forms, custom Single Reservation reports, billing batches and lots more with RezExpert.

  • Alerts

    RezExpert has the most advanced color coded grid in the world. The color coding on the grid helps identify specific information regarding that reservation.

  • POS (Point of Sale)

    RezExpert integrates seamlessly with cost effective, powerful Point of Sale systems, iConnect (compatible with Shift4 only) and Epos Now. Easily post Food and Beverage charges, Gift shop sales to bookings.

All the services you need, all in one place.

We offer a wide range of services to meet every type of need.

Get a quote and a free demo to experience our software and see what we have to offer.
Book a Demo
RezExpert Demo

All the services you need, all in one place.

We offer a wide range of services to meet every type of need.

Get a quote and a free demo to experience our software and see what we have to offer.
Book a Demo

Interested in our services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us know 
what you want and we’ll do our best to help.
CONTACT US

Interested in our services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution. Let us know what you want and we’ll do our best to help.
CONTACT US
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